Doctors and Nurse Practitioner

Nursing and Healthcare Team

Practice Allied Professionals

Practice Team

picture of mobile phone with booking options at the GP practice

Non-English Speaking Patients

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Click the button below to see a list of all available languages.

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What our patients say:

98%

of patients find the receptionists at this GP practice helpful

Local (CCG) average: 89%, National average: 89%

98%

of patients felt their needs were met during their last general practice appointment

Local (CCG) average: 94%, National average: 94%

98%

of patients had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

Local (CCG) average: 95%, National average: 95%

93%

of patients took the appointment they were offered

Local (CCG) average: 93%, National average: 94%

93%

of patients describe their overall experience of this GP practice as good

Local (CCG) average: 84%, National average: 83%

96%

of patients were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment

Local (CCG) average: 93%, National average: 93%

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