Dear Patient,
You have had an investigation requested by a clinician. The main groups of tests are:
1. Blood/urine/stool tests
2. X-Rays
3. Scans (such as an ultrasound)
4. 24hr blood pressure/24 hr heart rate monitoring
5. ECG (heart reading)
As discussed, it is your responsibility to follow up all your results and take any necessary action. You do not need to book an appointment to discuss your results unless specifically requested.
Please make a record of all the tests requested (either take a photo or write them down). It is very important that you check that all of your results have come back as they may come back at different times.
The quickest and easiest way to view your results is online (please see below for more information). However if this is not an option for you, please call our team after 10am on 0207 622 1424 and they will be able to advise of your results.
Please be assured, we will contact you if your result needs more urgent action. It is essential that we have your correct contact details for this reason.
Online Access
To access your results online, we recommend that you download the NHS App from either the Android Play Store or Apple iOS store. To register, you will need to upload a photograph of photo ID such as passport or driving licence. You will be able to register immediately for an account which will allow you to book appointments, request repeat prescriptions, and view basic information on your health care record. To view a more detailed health care record, including access to your results, please contact the surgery and our team will be happy to set this up for you.
If you do not have any photo ID, please let our team know as there are alternative methods of registering for online access.
Blood/urine/stool tests:
All patients who require urine, blood or stool tests will need a form for this to be undertaken. The clinician will generate the forms (and label the necessary pots in case of the urine or stool sample). Completed urine and stool samples must be brought to the practice or delivered to Guy’s and St Thomas’s Hospital pathology departments in the morning to be processed.
Blood tests are taken at St Thomas’ Hospital or Kings College Hospital. All blood tests need to be booked here.
Housebound patients will have their blood taken by the district nursing team and vulnerable patients may be offered testing at the practice.
The majority of blood, urine and stool test results are available online after 5-10 working days from the test being taken. However, some tests are undertaken in batches or sent to other hospitals for testing and these results will take longer to return.
Your results and a comment from the clinician will be visible to you if you have requested access to your online record.
X-rays:
You will have been given a form (in person or via text/email) to take with you to Guy’s and St Thomas’ Hospital or Kings College Hospital. Once you have had the x-ray taken, the results usually take up to 10 working days to come back to your GP. If you have not been contacted by us after 10 working days, please contact the practice via eConsult. This is available on our website or via this link: https://binfieldroadsurgery.webgp.com/ and will allow us to give you a rapid response without you having to wait on the telephone or book an appointment.
Scans/24hr blood pressure tests/24 hr heart rate monitoring:
Your clinician will have sent the request directly to the hospital and you will be contacted by them to arrange an appointment. Once you have had the test taken, the results usually take up to 10 working days to come back to your GP. If you have not been contacted by us after 10 working days, please contact us via eConsult. This is available on our website or via this link: https://binfieldroadsurgery.webgp.com/ and will allow us to give you a rapid response without you having to wait on the telephone or book an appointment.
ECG:
You will have been given a form (in person or via text/email) to take with you to Guy’s and St Thomas’ Hospital or Kings College Hospital. Once you have had the ECG taken, you will be given the printout document immediately. These must be returned to Binfield Road Surgery for your clinician to review. In addition, you may scan/photograph the document and upload via eConsult which is available on our website or via this link: https://binfieldroadsurgery.webgp.com/ and will allow us to give you a rapid response without you having to wait on the telephone or book an appointment.
Please be assured we will contact you should we need to discuss your result any further. Your clinician will advise you if arrangements on how to access services change.
Thank you,
The team at BRS
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
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