Introducing Care Navigation: The Right Person, First Time
* First Contact Physiotherapy
* Pharmacy Referral Service
* Social Prescriber
* Lambeth Extended Access Hub
Thank you,
The Team at BRS
98%
of patients find the receptionists at this GP practice helpful
Local (CCG) average: 89%, National average: 89%
98%
of patients felt their needs were met during their last general practice appointment
Local (CCG) average: 94%, National average: 94%
98%
of patients had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
Local (CCG) average: 95%, National average: 95%
93%
of patients took the appointment they were offered
Local (CCG) average: 93%, National average: 94%
93%
of patients describe their overall experience of this GP practice as good
Local (CCG) average: 84%, National average: 83%
96%
of patients were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment
Local (CCG) average: 93%, National average: 93%