This accessibility statement applies to this website.
Our website is hosted by Madison and we work in conjunction with our host to enable as many people as possible to use our website. This means that users should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including but not limited to JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
If you have a disability, AbilityNet has advice on making your device easier to use.
Feedback and how to contact us
If you have problems accessing information on this website, or would like any of our work in a more accessible format, please reach out to us
- Email [email protected]
- Phone 020 7622 1424
Once we receive your request, we will respond to you as quickly as possible.
Please note that if you are unable to view the map on the contact us page, you are requested to call or email us using the details shown above for directions.
Reporting accessibility problems with this website
We are constantly looking to improve the accessibility of our website. Should you find any problems not listed on this page, or think we are not meeting the accessibility requirements, please contact us by emailing [email protected] or by calling us on 020 7622 1424.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with the way in which we respond to any complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Find out how to contact us on the contact us page.
Please be advised that we provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our reception and consulting rooms have audio induction loops or, if you contact us prior to your appointment, we can arrange to have a British Sign Language (BSL) interpreter at your appointment.
Technical information about this website’s accessibility
We are committed to making our website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.
Compliance status
We are committed to making our website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the colour contrast of some elements where the brand colours are in use. To work around this, the website has a colour changing tool which allows users to change the site colours to better suit their needs.
Disproportionate burden
Navigation and accessing information
Where the website uses third party technologies, such as Vimeo, some of these components are not AA compliant.
Preparation of this accessibility statement
This statement was prepared on 26th April 2024 and was last reviewed on 16th May 2025.
This website was last tested in May 2025. The test was carried out by Madison,
We used this approach to decide on a sample of pages to test.
We tested our home page and a random sample of eight content pages from our site.
