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In accordance with the General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by Binfield Road Surgery; this is commonly known as a data subject access request (DSAR). Data subjects have a right to receive:

  • Confirmation that their data is being processed
  • Access to their personal data
  • Access to any other supplementary information held about them

Options for access

Your Health Record

As of April 2016, practices have been obliged to allow patients access top their health record online.
This service will enable the patient to view coded information held in their health record.
Prior to accessing this information, you will have to visit the practice and undertake an identity check before being granted access to your records.

In addition, you can make a request to be provided with copies of your health record. To do so, you should submit a Data Subject Access Request (DSAR) form; this can be submitted electronically and the DSAR form is available here. Alternatively, a paper copy of the DSAR is available from reception. You will need to submit the form online to [email protected] or return the completed paper copy of the DSAR to the practice. Patients do not have to pay a fee for copies of their records.

Proxy Access

Proxy access was developed to allow someone other than the patient to access and manage parts of their GP online services account.
The proxy is given their own online access account (rather than using the patient’s login details). It is often used by the parents or recognised carers of young children, and recognised carers of adults.
You can request Proxy Access here. Once you complete the online form, please send it to [email protected] or return the completed paper copy to the practice.
Alternatively, a paper copy is available from reception.

Time frame

Once the DSAR form is submitted, Binfield Road Surgery will aim to process the request within 21 days; however, this may not always be possible. The maximum time permitted to process DSARs is one calendar month.

Exemptions

There may be occasions when the data controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.

Data controller

At Binfield Road Surgery the data controller is Dr Anand Patel. Should you have any questions relating to accessing your medical records, please ask to discuss this with the named data controller.

This information can also be found on our ‘Accessing your Medical Record Policy’ here

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