How to book an appointment

How to Book an Appointment

At Binfield Road Surgery, your NHS GP in Stockwell, we offer several ways to book appointments — online, by phone, or through the NHS App. Evening appointments are also available for eligible patients.

Whether you need medical advice, a routine check-up, or help with an administrative request, our team is here to help and we aim to respond to all online requests within one working day.

Option 1: AccurX Patient Triage (Fastest Method)

The fastest way to contact us is through AccurX, our secure online patient triage service. Complete a short form online and a member of our team will review and respond within one working day. You can attach photos securely for skin conditions.

You do not need a telephone appointment to use AccurX. It is available for:

Non-urgent medical advice
Test results
Medication requests
Sick notes (Fit Notes)
Letters and medical reports
Chasing hospital referrals or appointments
Maternity or prescription exemption certificates

If you need help using AccurX, call us and our team will walk you through it.

Open AccurX Patient Triage

Option 2: The NHS App

Download the NHS App on Android or iOS to book appointments, order repeat prescriptions, and view your test results. It is quick and free to set up.

Download the NHS App

Option 3: By Telephone

Call us on 020 7622 1424. We offer booked time slots for telephone consultations so you will know approximately when you will be contacted. On-the-day appointments are also available by phone.

When Should I Call?

You should call us on 020 7622 1424 if:

You need a same-day urgent appointment
You need help using AccurX or the NHS App
You are unable to access online services

For everything else, AccurX or the NHS App will get you a faster response.

Important — Medication Safety

Repeat prescriptions should be requested via the NHS App, AccurX, or your local pharmacy. For your safety, we cannot accept medication requests over the telephone.

Order repeat prescriptions

Your Named GP

Every patient at Binfield Road Surgery is assigned a named GP with overall responsibility for your care. If you have a preference for a particular doctor, we will do our best to accommodate your request. This does not prevent you from seeing any GP at the practice. Please ask reception if you would like to know your named GP.

Evening & Weekend Appointments

We offer evening appointments during the week for eligible patients — ask at reception or book via AccurX. Weekend appointments are also available through our local GP Access Hub (Enhanced Access service). Please call reception during opening hours to book these slots.

For medical emergencies, call 999 or attend A&E.

picture of mobile phone with booking options at the GP practice

Accessible & Inclusive Healthcare

Our practice is fully accessible with step-free entry, a ramp at the main entrance, and a lift to all clinical floors. We welcome patients of all backgrounds — you do not need proof of address, ID, or immigration documents to register with us. Interpreter services are available for non-English-speaking patients. If you have specific accessibility needs, please let our reception team know and we will do our best to accommodate you.

Accessible parking and step-free entry at Binfield Road Surgery, NHS GP in Stockwell

Non-English-Speaking Patients

These fact sheets are for new asylum seekers. They explain the role of the UK’s health services, the NHS. They cover issues like the role of GPs, how to register, and how to access emergency services.

We took special care to use clear language. We tested the content and style with user groups. Click the button below to see a list of all available languages.