All staff operate by the practices strict confidentiality guidelines. We will not disclose your information to anyone else without your consent. If someone is calling to collect you from the surgery please advise the receptionist that you are willing for us to inform another person that you are here at the surgery.
When booking emergency appointments, please ask at the reception desk for one of our confidential slips. By using these slips, you are able to inform the receptionists of your problem without the rest of the waiting room overhearing.
Data Protection Act
We use computers in the surgery to help with prescriptions and records. The information on computer is completely confidential and we comply with the obligations of the Data Protection Act.